Senior Feedback Analyst

Role Description The Senior Feedback Analyst is a part-time role responsible for designing, collecting, analyzing, and reporting feedback from events, seminars, workshops, and research initiatives organized by the PhD and Research Forum. The role is hybrid, based in Ajman Emirate, United Arab Emirates, with flexibility for some work from home. Day-to-day tasks include developing feedback frameworks and survey instruments, coordinating data collection from participants, and conducting quantitative and qualitative analysis to derive insights. The Senior Feedback Analyst will prepare clear reports and presentations, share recommendations with forum coordinators, and collaborate with organizing teams to improve program design and participant experience. The role also involves maintaining feedback databases, ensuring data quality and confidentiality, and supporting continuous improvement of the forum’s activities.

Qualifications

• Strong analytical and research skills, including experience with survey design, data collection, and both quantitative and qualitative analysis.
• Proficiency with data analysis and visualization tools (e.g., Excel, R, Python, SPSS, or similar) and the ability to present findings in a clear, structured manner.
• Excellent written and verbal communication skills for preparing reports, summaries, and presentations tailored to academic and professional audiences.
• Demonstrated ability to work independently, manage multiple tasks in a part-time hybrid setting, and collaborate effectively with diverse academic stakeholders.
• Background in social sciences, management, public policy, or related fields; a master’s degree or ongoing/completed doctoral study is highly desirable.
• Familiarity with academic research environments, ethics in data handling, and experience with feedback or evaluation studies is a strong advantage.
• Comfort working in an international setting, with openness to cross-cultural collaboration and flexible communication across time zones.