Telemarketing Assistant

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Job Title: Telemarketing Assistant

Monthly Pay: PKR 60,040 - 144,700 per month

Summary:

You open phone conversations politely, ask about needs, and explain offers in words that leads can easily understand. Assigned lead lists and return call requests shape the conversations you handle. You present suitable choices, answer questions, and close sales by phone when leads are ready. Your aim is to help people make informed choices without pressure or promises about results. A sales team lead provides call guidance, reviews your progress, and helps you improve your approach. You carry out fully remote phone work and work from home with access to shared lead information. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities:

• Open assigned call lists in a CRM such as HubSpot, a system that stores lead details. Plan your calling order.

• Make outbound calls using a business phone system such as Dialpad. Introduce yourself clearly and explain the reason for calling.

• Ask short questions about each lead's needs and interest. Listen carefully before choosing which approved offer details to explain.

• Present the offer using approved notes, answer questions, and handle objections calmly. Avoid pressure and never promise results.

• Close the sale or secure the order by phone when the lead decides. Confirm their choice and explain next steps.

• Follow up with interested leads until they decide. Respect refusals and note when someone welcomes another call.

• Pass questions needing further help to the sales team with a clear summary. Keep the lead informed about next steps.

• Arrange further discussions through a scheduling tool such as Calendly, which shows available call times. Confirm the agreed details.

• Record each call's outcome, comments, and next action. Mark wrong numbers, duplicate entries, and requests to stop calls.

• Share daily call counts and interested leads with the team. Practice call outlines and use coaching feedback in later conversations.

• Meet quality standards through accurate notes, polite calls, correct transfers to the sales team, and steady daily calling activity.

Qualifications:

• Professional spoken and written English, because calls are generally with leads in the United States.

• A computer, a mobile phone, a stable internet connection, and reliable electricity.

• No experience required; phone sales, telemarketing, or other customer-facing experience is preferred. Be ready to learn through guided practice.

• Willingness to follow an approved call outline while adapting questions to what each lead says.

• Comfort learning how shared lead systems, phone tools, and booking tools support each stage of a conversation.

• Ability to explain offer details clearly, check understanding, and respond to concerns without pushing someone toward a decision.

• Care when writing call notes, choosing call outcomes, and checking the details of agreed next steps.

• Patience when people decline an offer, ask repeated questions, or need more time before making their choice.

• A quiet place for calls and readiness to ask your team lead for help when approved notes lack answers.

Perks & Benefits:

• A fully remote role where you work from home and handle conversations through shared tools.

• Structured onboarding and training on a CRM such as HubSpot, a business phone system such as Dialpad, and a scheduling tool such as Calendly.

• Regular check-ins with the team lead to discuss calls, review questions, and receive practical feedback.

• Access to growth opportunities within the team as your calling skills and knowledge develop.

• Bonus opportunities.