Telesales representative- US dental Labs

Company Description ClearCare Ortho is a global provider of advanced orthodontic solutions, specializing in fast, accurate, and customized 3D aligner treatment plans. Supported by dedicated orthodontic experts, the company delivers precision-crafted aligner plans within approximately 8 hours, including thorough quality assurance. ClearCare Ortho focuses on helping patients achieve straighter, healthier smiles through reliable clinical support and streamlined workflows for dental professionals. The organization values efficiency, quality, and partnership, offering an accessible platform for demo cases via its website.
Role Description This is a full-time hybrid role for a Telesales Representative – US Dental Labs, based in Lahore with flexibility for some work from home. The role involves making outbound calls to dental labs in the United States, introducing ClearCare Ortho’s services, and building long-term business relationships. Daily tasks include qualifying leads, presenting product benefits, handling inquiries, and following up to convert prospects into active customers. The representative will maintain accurate records in the CRM system, coordinate with internal teams to support client needs, and meet or exceed sales targets. The role also includes providing feedback from the market, participating in training sessions, and contributing to process improvements that enhance customer experience and sales effectiveness.
Qualifications

• Strong Communication skills, including clear verbal articulation and active listening, suitable for international telesales.
• Customer Service and Customer Support skills to manage inquiries, resolve issues, and ensure a positive experience for dental lab partners.
• Sales skills, including lead qualification, objection handling, negotiation, and closing deals in a telesales environment.
• Training skills to guide new customers through service onboarding and educate them on ClearCare Ortho’s workflows and offerings.
• Previous experience in telesales, call center, or B2B sales, preferably with international clients or in healthcare/dental sectors.
• Comfort working with CRM systems, call scripts, and basic office software tools.
• Ability to work flexible hours to align with US time zones, while maintaining reliability and punctuality.
• Minimum of a high school diploma; a bachelor’s degree in Business, Marketing, or a related field is an advantage.
• Demonstrated resilience, goal orientation, and capacity to work both independently and collaboratively in a hybrid setting.