Workforce Engagement Services Coordinator

Tech Hive UAE is a technology solutions company providing AI, Cloud Computing, DevOps, Web & Mobile Application Development, SaaS Solutions, eCommerce, and Digital Transformation services to clients across the UAE and international markets.

We are looking for a people-focused and organized Workforce Engagement Services Coordinator to support employee engagement, workplace culture, internal communication, employee services, and people-focused initiatives across the organization.

About the Role

The successful candidate will coordinate initiatives designed to improve employee engagement, communication, satisfaction, workplace experience, and organizational culture.

You will work closely with HR, management, team leads, and employees to coordinate employee programs, gather feedback, address workplace concerns, and improve the overall employee experience.

Key ResponsibilitiesEmployee Engagement

• Plan and coordinate employee engagement activities and initiatives.
• Organize employee events, team activities, recognition programs, and internal initiatives.
• Develop activities that encourage collaboration, communication, and team participation.
• Monitor employee participation in engagement programs.
• Collect feedback after employee activities and identify improvement opportunities.
• Support employee recognition and appreciation initiatives.
• Coordinate employee celebrations, milestones, and company events.

Employee Communication

• Support internal communication between management and employees.
• Prepare employee announcements, newsletters, updates, and internal communications.
• Coordinate communication regarding HR policies, programs, events, and organizational updates.
• Ensure employees receive timely and accurate information.
• Maintain internal communication calendars and schedules.
• Help improve communication across remote and distributed teams.

Employee Feedback & Experience

• Conduct employee satisfaction and engagement surveys.
• Collect and analyze employee feedback.
• Identify recurring employee concerns and engagement trends.
• Prepare reports summarizing employee feedback and recommendations.
• Coordinate follow-up actions based on employee feedback.
• Maintain confidentiality when handling employee concerns.
• Escalate sensitive or serious employee matters to HR management.

Employee Services

• Support employees with HR-related requests and general workplace queries.
• Coordinate employee documentation and service requests with HR.
• Assist employees with onboarding-related activities.
• Support employee transfers, promotions, confirmations, and other lifecycle activities.
• Coordinate offboarding activities and exit feedback.
• Maintain accurate employee service records.

Workplace Culture

• Support initiatives that strengthen company culture and values.
• Promote collaboration, teamwork, professionalism, and employee participation.
• Assist in developing employee-focused programs and workplace initiatives.
• Support diversity, inclusion, wellbeing, and workplace improvement activities where applicable.
• Identify opportunities to improve employee satisfaction and workplace experience.

HR Coordination

• Work closely with HR and People Operations teams.
• Support employee engagement planning and reporting.
• Maintain employee engagement records and documentation.
• Prepare monthly and quarterly engagement reports.
• Track employee-related action items and follow-ups.
• Coordinate with department managers regarding employee initiatives.
• Support HR projects and organizational development activities.

Required Qualifications

• 2+ years of professional experience in Employee Engagement, HR, People Operations, Employee Experience, or a related field.
• Bachelor's degree in Human Resources, Business Administration, Management, Psychology, or a related discipline.
• Strong understanding of employee engagement and workplace experience principles.
• Experience coordinating employee programs, activities, or internal communications.
• Strong interpersonal and communication skills.
• Excellent written and verbal English.
• Strong organizational and coordination abilities.
• Ability to handle confidential employee information professionally.
• Strong attention to detail.
• Ability to manage multiple initiatives and deadlines.
• Good problem-solving and relationship-management skills.
• Ability to work independently in a remote environment.

Preferred SkillsEmployee Engagement

• Employee surveys
• Engagement programs
• Employee recognition
• Team-building activities
• Employee communications
• Workplace culture
• Employee feedback
• Employee satisfaction

HR & People Operations

• HRIS platforms
• Employee databases
• Onboarding systems
• Performance-management systems
• Attendance and leave systems
• Employee lifecycle management

Communication & Collaboration

• Microsoft Teams
• Slack
• Google Workspace
• Microsoft Office
• Google Forms
• Microsoft Forms
• SurveyMonkey
• Typeform

Reporting

• Microsoft Excel
• Google Sheets
• Power BI
• HR dashboards
• Employee engagement metrics
• Survey analysis

Preferred Experience

Experience working in a technology company, software house, SaaS organization, remote-first company, or international organization will be highly preferred.

Experience supporting distributed or remote teams will be an advantage.

Experience with employee engagement platforms, HRIS systems, employee surveys, HR analytics, and internal communication tools will also be valued.

Key Performance Indicators

Performance may be evaluated based on:

• Employee engagement participation
• Employee satisfaction scores
• Survey response rates
• Employee feedback resolution
• Internal communication effectiveness
• Employee program completion
• Engagement initiative participation
• Employee service response time
• Employee retention trends
• Accuracy of engagement records and reports

What We Offer

• Permanent, full-time employment
• 100% remote working environment
• Competitive salary based on skills and experience
• Opportunity to work with UAE and international teams
• Exposure to modern HR, People Operations, and employee engagement practices
• Professional learning and career growth opportunities
• Collaborative and technology-focused work environment
• Opportunity to contribute directly to workplace culture and employee experience

How to Apply

Send your updated CV to:

hr@techhive.ae

Subject: Workforce Engagement Services Coordinator – UAE

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