CRM Operations Assistant / Customer Success Specialist / Client Onboarding Specialist

We’re Hiring: CRM Operations Assistant / Customer Success Specialist / Client Onboarding Specialist

A good client experience starts with organised data, a clear setup process, and thoughtful follow-through. We’re looking for someone whose strengths may lie in CRM operations, customer success, or client onboarding.

Role Snapshot

Location: United Arab Emirates

Employment Type: Part-Time

Experience Level: Open to candidates with relevant experience

Work Arrangement: Hybrid

Eligibility: Applicants must currently be based in the UAE

Key Focus Areas

For CRM operations, maintain clean records, support user workflows, prepare activity reports, and help improve how teams use the CRM.

For client onboarding, coordinate setup steps, collect required information, track launch progress, and ensure handovers are clear.

For customer success, monitor account engagement, coordinate check-ins, identify potential risks or growth opportunities, and follow through with internal teams.

The role can focus on one track; expertise across all three is not required. Clear communication and reliable record-keeping are important across each area.

Your Background

Experience in CRM administration, onboarding, account coordination, or customer success is useful. Familiarity with CRM platforms, spreadsheets, and structured follow-up is valued. A degree or equivalent practical experience is welcome.

Flexible part-time hours and hybrid work can be arranged around client schedules, onboarding timelines, and agreed priorities.

• If your experience fits one of these client operations paths, we’d be glad to hear from you.