F&B Manager / Service Manager / Service Supervisor

Role Description The F&B Manager / Service Manager / Service Supervisor is responsible for overseeing daily food and beverage operations and ensuring high service standards across the venue. This part-time, hybrid role is based in Dubai, United Arab Emirates, with a combination of on-site presence and some work-from-home flexibility for administrative and planning tasks. Key responsibilities include supervising service teams, coordinating food service and beverage offerings, monitoring quality and hygiene standards, and managing guest interactions to ensure a positive experience. The role also involves assisting with staff training, supporting inventory control, and contributing to budget oversight, cost management, and service improvements. The manager/supervisor collaborates with leadership to implement operating procedures, address customer feedback, and maintain compliance with local regulations and company policies.
Qualifications

• Strong Food Service and Food & Beverage knowledge, with experience in restaurant, hospitality, or catering environments.
• Demonstrated Customer Service skills, with the ability to handle guest inquiries, resolve issues professionally, and maintain a service-oriented mindset.
• Experience in Training team members, including coaching on service standards, safety practices, and operational procedures.
• Basic to intermediate Budgeting skills, including understanding of cost control, revenue targets, and efficient resource allocation.
• Proven team leadership and supervision experience, with the ability to coordinate shifts, delegate tasks, and support a collaborative work culture.
• Strong organizational and time-management abilities, with attention to detail and reliability in a part-time, hybrid work setting.
• Effective verbal and written communication skills in English; proficiency in additional languages commonly used in Dubai is an advantage.
• Familiarity with health, safety, and hygiene regulations relevant to food and beverage operations in the United Arab Emirates.
• Previous hospitality or F&B management/supervisory experience in Dubai or comparable markets is preferred.
• Diploma or degree in Hospitality Management, Business, or a related field is beneficial but not mandatory; equivalent experience will be considered.