Telesales Advisor

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Job Title: Telesales Advisor

Monthly Pay: PKR 60,740 - 143,330 per month

Summary:

You talk with leads by phone, explain choices clearly, and ask what would suit their needs. Assigned calling lists and requests for another conversation provide your daily work. Your goal is to help interested leads choose a suitable offer and close sales by phone. You answer questions, discuss concerns, and follow up until each interested lead decides. A sales team lead coaches your conversations and helps with questions beyond your approved guidance. The position combines fully remote calling with the ability to work from home using shared sales tools. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities:

• Review assigned leads in a CRM such as Pipedrive, a system that stores lead details. Plan calls and callbacks before starting conversations.

• Call leads through a business phone system such as Dialpad, a tool for making and tracking calls. Introduce yourself and explain your reason for calling.

• Ask short questions about needs, interest, and readiness to decide. Listen to the answers before suggesting a suitable offer.

• Present the approved offer in simple words and explain which option fits the lead's needs. Avoid promises about results.

• Answer questions and handle objections calmly using approved guidance. Ask the sales team lead for help when answers need checking.

• Close the sale or secure the order by phone when the lead is ready. Clearly confirm their choice and explain the next step.

• Respect a refusal and record why someone wants more time. Follow up with interested leads until they make a decision.

• Arrange further conversations through a scheduling tool such as Calendly, which shows available call times. Confirm the chosen time clearly.

• Record each conversation, result, and next action after the call. Mark wrong numbers, duplicate entries, and requests for no further calls.

• Share daily call counts, sales outcomes, and unresolved questions with the team. Practice call outlines and use coaching feedback.

• Meet quality standards through accurate notes, polite conversations, correct transfers, and steady daily calling. Check that each next step is clear.

Qualifications:

• Professional spoken and written English, because calls are generally with leads in the United States.

• A computer, a mobile phone, a stable internet connection, and reliable electricity.

• No experience required. Related phone sales or customer-facing experience is preferred, especially experience explaining choices to people.

• Willingness to learn the offer and follow approved call outlines without sounding rushed or ignoring the lead's questions.

• Comfort learning the named tools for calls, lead details, and scheduling. You should be ready to practice unfamiliar steps.

• Ability to explain options simply, ask useful questions, and confirm that the lead understands the proposed next step.

• Patience when people hesitate or decline, with a calm approach to discussing concerns and asking for a decision.

• Care when entering call notes, checking contact details, and setting reminders so another conversation starts with useful context.

• A quiet place for clear calls and willingness to ask the sales team lead when guidance is needed.

Perks & Benefits:

• A fully remote role where you work from home and stay connected with the team.

• Structured onboarding and training on Pipedrive, Dialpad, and Calendly through guided practice.

• Regular check-ins with the sales team lead to review calls and discuss questions.

• Team growth opportunities as you build stronger calling and sales skills.

• Bonus opportunities.